Paytm Says “Warning [00000] Device Environment is Not Correct” Error Message

Does the “Warning [00000] Device Environment is Not Correct” error message appear on the screen when you open the Paytm app? If yes, then don’t worry! You are not alone. Many Paytm users are asking questions related to this on Reddit, YouTube, and Twitter.

What Does This Error Message Mean, and What Causes It?

The “Device environment is not correct” warning message usually appears when the Paytm security system detects that your smartphone is unsafe or does not meet security standards. This problem occurs not only on Android but also on iPhone.

Some of the main causes of this problem are given below:

• Developer Options Enabled
• Unsupported Software
• Security Threats
• Rooted or Jailbroken Device
• Parallel App
• Emulators
• Proxy or VPN Usage
• Screen Mirroring/Recording

Fix “Warning [00000] Device Environment is Not Correct” Problem on Paytm App

1. Disable Developer Options

Almost all payment applications in India detect Developer Options as a risk and ask users to disable them. Users enable Developer Options to access advanced and hidden features. However, you can disable it on your Android phone with the help of the steps mentioned below.

To turn off Developer Options in your phone:

1. Open Settings App on Your Phone.
2. Tap on System or Additional Settings.
3. Tap on Developer Options.
4. Simply, Toggle Off Developer Options.
   

   

5. Now, Restart Your Device.

2. Restart Your Phone

Sometimes, a temporary glitch between the device and the app can cause Paytm to display this error message. However, such temporary glitches can be fixed with a simple restart of your device.

3. Clear Paytm App Cache

If your phone has a corrupted Paytm app cache, the Paytm security system may be unable to recognize the safe device. You can easily resolve this issue by clearing the corrupted cache. All the steps are shared below, one by one.

To clear Paytm app’s corrupt cache on your android phone:

1. Open Settings App on Your Mobile Phone.
2. Navigate to Apps > All Apps > Paytm.
3. Tap on Storage Usage.
   

   

4. Tap on Clear Cache.
   

   

Steps to Offload Paytm on iPhone:

1. Open Settings on Your iPhone.
2. Tap on General.
3. Tap on iPhone Storage.
4. Scroll Down to Locate and Tap on Paytm in the List of Apps.
5. Tap Offload App.
   Confirm by tapping Offload App again in the popup.
6. Tap on Reinstall App.

4. Screen Mirroring/Recording

If your phone has screen sharing or screen recording turned on, Paytm will show you this message. Payment applications do not allow screen sharing and will not work properly. If you have AnyDesk or TeamViewer installed on your phone, delete them immediately.

5. Check & Delete Malicious Apps

If your phone has third-party APKs installed, there is a higher chance they contain malware, which is why Paytm’s security system does not consider your device safe. We recommend that you immediately uninstall any such third-party applications and only install apps from the Play Store.

6. Update Paytm App from Play Store

If you updated the Paytm app from your device’s theme store instead of the Google Play Store, this issue might occur. For example, all Android phones have the Google Play Store, but many smartphone manufacturers (like Samsung, Vivo, Oppo, etc.) also offer their own app stores.

So if you download or update Paytm from these app stores, you will have to face errors like this. In such a situation, either uninstall the Paytm app and reinstall it from the Play Store, or simply update the Paytm app from the Play Store and use it.

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I hope you found this article helpful and learned how to solve “Warning [00000] Device Environment is Not Correct” in Paytm. If you have any questions related to Paytm, please ask in the comments below. Feel free to share this article as well.