9 Quick Ways to Fix JioHotstar Not Working on Android and iPhone
After the merger of Jio Cinema and Disney+ Hotstar, JioHotstar has become a one-stop entertainment hub in India. JioHotstar lets you watch live sports, movies, and live Tata IPL. If you’re facing issues with the JioHotstar app while watching IPL shows or movies, don’t worry! In this article, I’ve shared simple solutions to fix JioHotstar not working on both Android and iPhone devices.
Why is My JioHotstar App Not Working Today?
If the JioHotstar app stops working, there could be several technical reasons. Such as poor internet connection, JioHotstar server outages, corrupt app caches, outdated app version, app glitches, account issues, or device compatibility issues, etc.
The Jio Hotstar app is available for Android phones and iPhones, as well as Android TV. Additionally, the JioHotstar website can be accessed on any web browser (like Firefox and Chrome) from a PC or laptop. Sometimes, JioHotstar users encounter technical issues. If you’re facing problems too, follow the methods below to resolve them.
9 Quick Ways to Fix JioHotstar Not Working on Android and iPhone
#1. Force Close and Restart JioHotstar App
If the JioHotstar app isn’t loading properly on your device, the simplest solution is to close and restart the app. This issue is usually temporary. To fix it, minimize the JioHotstar app and clear all apps from the Recent tab. Then, reopen the JioHotstar app, and it should load properly.
#2. Check Your Internet Connection
JioHotstar is a streaming app that requires a strong internet connection for smooth streaming. If your internet is too slow or not working, you won’t be able to stream content, and you may encounter a “something went wrong” error along with buffering.
For this, test your internet speed once. If the internet isn’t working, then turn the airplane mode on and off on the phone. Apart from this, you can switch to another Wi-Fi.
#3. Clear JioHotstar App Cache (Android)
If the JioHotstar app keeps crashing or gets stuck on the loading screen, you can fix the issue by clearing the corrupted cache. While cache helps the app load faster, a corrupted cache can prevent the app from working properly.
To clear JioHotstar app cache on Android:
- Open Settings on Your Phone.
- Tap on Apps.
- Tap on See All Apps.
- Find and Select JioHotstar.
- Tap on Storage & Cache > Clear Cache.
#4. Offload the JioHotstar App (iPhone)
If you’re an iPhone user, unfortunately, there’s no option to clear the cache of the JioHotstar app. However, you can remove outdated data by offloading the app. To do this, go to Settings > iPhone Storage > JioHotstar > Offload App > Confirm by tapping Offload App > Then, reinstall the app.
Also read: Stop JioHotstar Notifications on Android, iPhone and TV
#5. Restart Your Device
A simple phone restart can resolve many minor app-related issues, including error codes. If the JioHotstar app keeps freezing on your phone, try restarting your phone to fix the problem.
To restart your Android phone; Press and hold the Power button on your phone. Then tap on Restart on the screen.
To restart the iPhone; Press Volume Up + Side or Volume Down + Side on your phone. Then drag the slider to the right to turn off your phone. Next, Press and hold the Power button until the Apple logo appears.
#6. Check if JioHotstar Server is Down
If the JioHotstar server is down, you won’t be able to stream on the app, even if your internet is working fine. You may also see a black screen with the message, “We are currently experiencing some technical difficulties. Please check again later.” You can check JioHotstar server status from downdetector.
#7. Update Your JioHotstar App
Make sure you have the latest version of the JioHotstar app on your Android or iPhone. Using an outdated app can cause issues like videos not playing or pausing, video freezing, and login problems. To fix these issues, update the JioHotstar app from the Google Play Store or Apple App Store.
#8. Sign Out and Sign Back in
You can also resolve account-related issues by logging out of your JioHotstar account and logging back in. To do this, open the JioHotstar app, go to the Account tab, and tap on Logout. Then, log in again by entering your mobile number.
#9. Uninstall and Reinstall the JioHotstar App
If you’ve followed all the steps above but the JioHotstar app is still not working, the last option is to uninstall and reinstall the app. To do this, uninstall the JioHotstar app from your phone and then reinstall it from the Play Store or App Store.
I hope you have found this article very helpful. And you have fixed this “JioHotstar app not working” problem. If you are still facing problems related to JioHotstar, then let us know by commenting. Please share this article.
