Can’t Accept Friend Request on Snapchat? Here’s How to Fix It
‘Friend Request’ is a feature on Snapchat that works to connect two users with each other. If someone sends you a friend request on Snapchat, you can accept the request and add that person to your friend list. But sometimes the Friend Request Accept button does not work on Snapchat. Let us know how to fix if you can’t accept friend request on Snapchat.
Why Can’t I Accept Someone’s Friend Request on Snapchat?
If someone sends you a friend request on Snapchat but you’re unable to accept it, there could be several reasons for this. Such as account privacy issues, pending requests, friend limits, account issues, expired requests, internet problems, Snapchat app problems, etc.
8 Ways to Fix If You Can’t Accept Friend Request on Snapchat
If you face problems while adding new friends on Snapchat, it can frustrate you a lot. But don’t worry; you are not alone. There are many technical issues that prevent you from accepting friend requests. Below, I have shared some troubleshooting methods with you, by following which you can get rid of this problem.
#1. Check Your Internet Connection
The Snapchat app’s features require a strong internet connection to function properly. If the Internet connectivity is poor or not working at all on your Android phone, tablet, or iPhone, you may see the message “Something went wrong” on the screen when you accept a friend request.
To fix network-related problems, turn on airplane mode on your phone once and then turn it off. If the problem still persists, then switch your internet connection to another Wi-Fi.
Also read: 3 Ways to Allow Camera Access on Snapchat (Android & iPhone)
#2. Make Sure There’re No Expired Friend Requests
If you have a lot of old friend requests on Snapchat that are still pending, it’s possible that many of those requests have expired. If you try to accept these expired requests, you will be unable to. To get rid of this, the sender will have to send a fresh request again, which you will be able to easily accept.
#3. Verify Your Friend Limit
One thing to keep in mind is that there is a friend limit on Snapchat. If you hit this limit, you cannot make any new friends. Snapchat currently allows its users to add 5000 friends. If you have reached this limit and accept other requests, you will see the error message “You have too many friends could not add”.
To fix this problem, you have to remove some old friends to make room for new ones. After this, you will be able to accept new requests again.
To remove a friend from your friends list:
- Swipe right to go to the Chat screen.
- Tap and hold on a friend’s name.
- Tap ‘Manage Friendship’.
- Tap ‘Remove Friend’.
#4. Clear Snapchat App Cache
Although Cache helps applications load quickly, sometimes when Cache gets corrupted, it prevents the app and its functions from working. If the friend request’s accept button is not working on the Snapchat app, you can also fix it by clearing the Snapchat cache.
To clear Snapchat app cache on an Android:
- Open Settings on Your Phone.
- Tap on Apps > See All Apps > Snapchat.
- Tap on Storage & Cache > Clear Cache.
To clear Snapchat app cache on an iPhone, Go to Settings > General > iPhone Storage > Snapchat > Storage > Offload App > Reinstall.
#5. Restart Your Phone
Many times, a simple phone restart can easily resolve many minor problems related to your phone and the Snapchat app. For this, press and hold the power button of the Android phone for some time, then tap on Restart or Reboot on the screen or slide it. Now your phone will restart.
#6. Update Snapchat App
Make sure you have an updated Snapchat app. If you have an outdated version of Snapchat on your phone, it can cause many problems. For this, update Snapchat from the Google Play Store and Apple App Store.
#7. Log Out and Log Back in
Sometimes problems accepting requests can occur due to a misconfiguration between your Snapchat account and the app. You can fix this by signing out of the account and signing in again. For this, open the Snapchat app and then go to profile settings. Scroll down and tap Logout. Now your account will be removed from the Snapchat app. After this, log in to your account again.
Also read: 7 Tips if You Can’t Log Out of Snapchat
#8. Contact Snapchat Support
If you have followed all the steps above but are still not able to accept friend requests on Snapchat, then you should finally contact the Snapchat support team. They will guide you with the exact troubleshooting related to this issue, which you can follow to fix it. Apart from this, you can also report this problem.
To report friend request problem to Snapchat:
- Open Snapchat App.
- Tap on Profile Icon at Top Left.
- Tap on Settings Icon.
- Scroll Down and Tap on ‘I Spotted a Bug’ under FEEDBACK Section.
- Tap on Friends.
- Now Explain Your Problem in the Prompt Box and Tap on Submit.
Also read: How to Turn Off Notifications on Snapchat (Android and iPhone)
I hope you have found this article very helpful. And you have fixed ‘can’t accept friend request on Snapchat’ problem. If you have any other problems related to Snapchat, then let us know by commenting below. Please share this article with your friends.
