Amtrak App and Website Not Working for You? Here’s Why and How to Fix
The Amtrak app and website are designed to manage train travel, but suddenly users are reporting that they are unable to access the Amtrak app and website and its functions. If you’re one of them, don’t worry. Below, I’ve explained why Amtrak isn’t working and how to fix it.
Why is Amtrak Not Working Today?
If Amtrak is not opening on your device or its functions are not working, then there can be some major reasons like corrupt cache, app bugs/glitches, server outages, browser issues, service outages, and other technical issues, etc.
Is Amtrak Down Right Now?
Yes! According to some third-party server status checker sites, Amtrak is currently down. In this situation, there’s nothing you can do except wait. You can check real-time Amtrak server outages with Downdetector and isitdownrightnow.com.
Additionally, you can view the current delay reports for the day in Amtrak’s “Service Alerts & Notices” section. However, if the Amtrak servers are live but you’re still experiencing problems with the app or website, please follow the methods mentioned below.
Fix Amtrak App Not Working Problem
1. Check Your Internet Connection
You can manage your train journey online through the Amtrak app, which requires internet access. The Amtrak app may not work on your phone if your internet connection is slow or not working at all. Make sure your internet connection is stable and fast.
2. Force Stop App and Restart Phone
- Open Settings App on Your Phone.
- Go to Apps > All Apps > Amtrak.
- Tap on Force Stop.
- Now, Restart Your Phone.
3. Clear Amtrak App Cache
- Open Settings App on Your Phone.
- Go to Apps > All Apps > Amtrak.
- Tap on Storage and Data.
- Now, Tap on Clear Cache.
4. Update Amtrak App
Sometimes, outdated versions of apps don’t work properly due to bugs or glitches. In this case, updating the app to the latest version from the Play Store or Apple App Store may be the right solution.
Often those bugs and glitches get resolved in the latest update, and the app works properly.
Fix Amtrak Website Not Working Problem
1. Hard Refresh Tab
Sometimes the existing cache prevents a website from loading properly. In such cases, you can quickly force the website to open by hard-refreshing the tab.
Normal refresh just refreshes the page, while hard refresh loads the page, bypassing the cache. To perform a hard refresh, press Ctrl + F5 on a Windows computer or laptop, or Cmd + Shift + R on a Mac.
2. Clear Browser Cache
On Chrome, Edge, Firefox: Press Ctrl + Shift + Delete > Select Time Range (e.g., “All time”) > Check “Cached images and files” > Delete data/Clear.
3. Switch Browsers
Some browsers may cause problems with the Amtrak website, and Mozilla Firefox is the first. In this case, you need to switch to a different browser. For example, if you’re using Firefox, you should switch to Chrome, Edge, or Safari.
Note: In addition to all this, you can also check Amtrak’s social media handles to get more real-time updates about specific issues.
