6 Ways to Fix Jio Cinema Not Working on Android

Jio Cinema has become a one-stop entertainment hub in India. Jio Cinema allows you to watch live sports, movies, and the Live Tata IPL. But users are facing problems with the Jio Cinema app while watching IPL or movies. In this article, we will learn that if Jio Cinema is not working today, then how can it be fixed?

The Jio Cinema app is available for Android phones (TVs) and iPhones. However, the JioCinema website can be accessed from any browser on PC or Computer (Laptop). But when IPL starts, a large number of viewers come to the Jio Cinema app simultaneously, due to which the Jio Cinema server crashes. In such a situation, the Jio Cinema application does not work properly.

jio cinema not working android

However, Jio Cinema users sometimes face technical problems. So if you are also one of those Jio Cinema users, then you must follow the 6 methods given below to fix Jio Cinema not working on Android phones.

6 Ways to Fix Jio Cinema Not Working on Android

#1. Check Your Internet Connection

The Internet is very important to run the Jio Cinema application properly. Without the internet, you will not be able to use JioCinema. Many times, if the internet connection on your phone is weak or not working, you may face problems with Jio Cinema. For this, first of all, check the internet connection on the phone.

Also read: How to Install Jio Cinema on Android Phone and TV

#2. Restart Your Android Phone

If the Jio Cinema app keeps stopping or crashing on your phone, a simple phone restart can sometimes resolve your Jio Cinema app issue. Sometimes there is a problem in the configuration between your phone and the Jio Cinema app, which we can fix by restarting.

To Restart Your Phone:

  • Press and Hold Power Button on Your Phone.
    android power button
  • Click on Reboot or Restart Button.
    android phone restart

Once your phone has restarted, try to open the JioCinema app.

#3. Check Jio Cinema’s Server Status

Often, Jio Cinema users see different error codes or error messages on the screen while watching live matches or movies. This is directly related to the Jio Cinema servers. You will experience problems if the Jio Cinema server is down. You can check Jio Cinema server status by going to Twitter (X) or the internet.

Also read: How to Activate Jio Cinema on Android Smart TV

#4. Clear Jio Cinema App Cache

If you are continuously using the JioCinema app on your phone, then the cache file of the app gets saved on your device. Due to this, the Jio Cinema app does not open on the phone or keeps crashing continuously. So if there is an outdated cache in the Jio Cinema app on your phone, then you can fix the problem by clearing it quickly.

To Clear Jio Cinema App Cache:

  1. Navigate to Settings > Apps > Manage Apps.
  2. Find Jio Cinema App and Click on It.
  3. Tap on Clear Data.
    jio cinema app clear data
  4. Now Tap on Clear Cache.
    jio cinema app clear cache

#5. Update Jio Cinema App to the Latest Version

Sometimes outdated apps do not work properly on mobile phone. Due to which users get upset. So if you are also using an outdated version of the Jio Cinema app on your phone, then you should quickly update it by going to the Google Play Store. Many bugs or errors get fixed with the new update.

To Update Jio Cinema App:

  • Go to Google Play Store.
  • Search ‘JioCinema’ and Click on Update Button.
    jiocinema app update

#6. Contact to JioCinema Support

If you have followed all the above-mentioned methods and are still facing problems at Jio Cinema, then you should chat with the support team at Jio Cinema. Possible troubleshooting will be explained to you by the team. You can talk to the Jio Cinema team by emailing support@jiocinema.com.

Also read: 2 Ways To Change Jio AirFiber Wi-Fi SSID Name and Password

I hope that by following the methods given in this article, you have been able to fix the Jio Cinema problems. If you are facing any kind of problem, you can tell us by commenting below. If you like the post, then do share it with your friends.

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